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From advice on caring for your TOVALÉ rings to help choosing the perfect gift, our experts are here to assist you.
Every TOVALÉ ring is made from premium tungsten carbide. A metal known for its unmatched strength, scratch resistance, and lasting shine. Built to endure real life, your ring will look just as flawless decades from now as it does the day you put it on.
Yes. TOVALÉ rings are completely water-safe. You can wash your hands, shower, swim, or work out without worrying about damage or discolouration. Your ring is built to handle real life, every day.
We restock regularly, but popular styles can sell out quickly. If a ring you want is unavailable, join the waitlist on the product page and you’ll be the first to know as soon as it’s back.
Yes. TOVALÉ rings are made from premium, skin-safe materials and are suitable for sensitive skin. They won’t irritate, discolour, or react with your skin, so you can wear yours comfortably every day.
Tungsten carbide is one of the hardest metals on earth. Your TOVALÉ ring is naturally scratch resistant and built to maintain its shine through everyday wear.
Yes. Your ring is sweat-proof, water-safe, and strong enough for the gym. If you’d prefer, you can easily swap to your silicone ring that's included free of charge with every purchase.
Because your lifestyle deserves flexibility. The silicone band lets you protect your main ring during workouts, outdoor activities, or any moment where comfort and safety matter most.
We’ve got you covered. If your ring isn’t the perfect fit, you have 14 days from delivery to return it and exchange for the correct size, provided it’s in original condition.
If you need help choosing your size before ordering, our ring sizing guide and video will help guide you on finding your perfect fit.
We want you to feel confident from the moment you order — and comfortable for a lifetime.
We dispatch all orders within 48 hours (Monday to Friday), and shipping is FREE of charge worldwide.
Once your order is on its way, you’ll receive a shipping confirmation email with your tracking number.
UK
Delivery in 1–2 Working Days.
USA & EU
Delivery in 3–7 Working Days.
For more details, please refer to our full shipping page here.
UK - £3.95
ROW - £10
Currently, we ship to the UK, EU and USA.
You can view your order status on your Account page which is updated as soon as your payment is processed and when your order ships.
We want you to feel completely confident in your TOVALÉ purchase. If your ring isn’t quite right, you have 14 days from the date of delivery to return it for a refund.
To be eligible, your ring must be free of damage and returned in its original packaging. Items that arrive damaged, worn, or in an unsuitable condition cannot be refunded, as all returns are thoroughly inspected by our team.
At this time, we are unable to offer free return labels. Returned items remain your responsibility until they reach us, so we strongly recommend using a tracked service and keeping proof of postage.
Once your return arrives and is processed, your refund will be issued to the original payment method. Please allow up to 14 days for the refund to appear in your account, although it often happens sooner.
Please note that postage costs are non-refundable.
We currently accept all major credit cards (American Express, Discover, MasterCard, and Visa) in addition to PayPal, Apple Pay and Google Pay.
Your card will be charged as soon as your order is processed.
Yes, just select Manage Payment Methods in checkout. Next to a payment method, click Edit or Remove.
We want you to feel completely confident in your TOVALÉ purchase. If your ring isn’t quite right, you have 14 days from the date of delivery to return it for a refund.
However, if you placed an order between 1st November and 24th December, you qualify for an extended return period. These items can be returned up until 15th January.
Most customers find their size first time using our ring sizing guide, and we’re here to help if you need a change.
For more information on returns please click here.
To be eligible, your ring must be free of damage and returned in its original packaging. Items that arrive damaged, or in an unsuitable condition cannot be refunded, as all returns are thoroughly inspected by our team.
At this time, we are unable to offer free return labels. Returned items remain your responsibility until they reach us, so we strongly recommend using a tracked service and keeping proof of postage.
Once your return arrives and is processed, your refund will be issued to the original payment method. Please allow up to 14 days for the refund to appear in your account, although it often happens sooner.
Please note that postage costs are non-refundable.
While return shipping costs are the responsibility of the customer, TOVALÉ will cover the cost of shipping any exchange items back to you.
Yes, we're more than happy to process an exchange for a different style or size.
To be eligible, your ring must be free of damage and returned in its original packaging. Items that arrive damaged, or in an unsuitable condition cannot be exchanged and will be sent back to the customer.
While return shipping costs are the responsibility of the customer, TOVALÉ will cover the cost of shipping any exchange items back to you.
We aim to dispatch orders as quickly as possible, so changes or cancellations are not always guaranteed. If you need to amend your order, please contact us immediately and we’ll do our best to help before your order is shipped.
We’re always here to help. Whether you have a question, need a recommendation, or want to share feedback, you can reach us anytime through our contact form.
Our customer service team is available by email Monday to Friday, excluding holidays. We aim to respond within 2 business days.
To keep your place in the queue, please avoid sending multiple emails within the same thread, as this can delay your response.